Welcome to A S Equipment Pvt. Ltd. ("Company," "we," "us," or "our"). These Terms & Conditions specifically govern your participation in our WhatsApp messaging program, primarily used for service updates, air compressor quotations, annual maintenance contract (AMC) reminders, and promotional offers.
By opting in to receive WhatsApp messages from A S Equipment Pvt. Ltd., you agree to the following terms:
1. Program Description & Consent
By providing your mobile phone number and explicitly opting in via our website forms, checkout process, or direct request, you consent to receive automated and manual WhatsApp notifications from A S Equipment Pvt. Ltd.
Messages may include:
- Quotations and product information regarding ELGi air compressors and accessories.
- Service scheduling, air audit updates, and AMC renewals.
- Order confirmations, invoice details, and shipping status.
- Occasional marketing promotions, product launches, or company news.
2. Message Frequency
Message frequency will vary based on your interactions with us, the status of your equipment inquiries, and your service cycles. You will only receive marketing messages periodically and service-related messages as needed to support your business operations.
3. Cost & Carrier Charges
A S Equipment Pvt. Ltd. does not charge any fee for you to receive WhatsApp messages from us. However, standard message and data rates may apply depending on your mobile carrier and data plan. You are solely responsible for any fees assessed by your mobile provider for accessing WhatsApp.
4. Opt-Out Instructions (How to Unsubscribe)
You have the right to revoke your consent and stop receiving WhatsApp messages from us at any time.
To opt out:
- Reply directly to our WhatsApp message with the word "STOP", "UNSUBSCRIBE", or "CANCEL".
- Alternatively, you can email us at [email protected] or call +91 9899660593 requesting to be removed from our WhatsApp mailing list.
Once you request to opt out, you may receive one final confirmation message acknowledging that you have been unsubscribed. After that, no further marketing messages will be sent to your number unless you opt back in. (Note: We may still contact you via phone or email for critical operational or billing matters).
5. Help & Support
If you require assistance or experience any issues with our WhatsApp messaging service, you can:
- Reply to any of our WhatsApp messages with the word "HELP".
- Contact our customer support team at [email protected].
- Call our office at +91 9899660593.
6. Data Privacy & Security
Your privacy is important to us. The mobile number you provide for WhatsApp communications will be used strictly by A S Equipment Pvt. Ltd. to fulfill the services and communications outlined above.
- No Third-Party Sharing: We will not sell, rent, or share your mobile number or opt-in consent data with unauthorized third parties or affiliates for their own marketing purposes.
- All data is handled in accordance with our general website Privacy Policy.
7. Interruptions & Liability
WhatsApp is a third-party platform. A S Equipment Pvt. Ltd. is not liable for delayed, undelivered, or misdirected messages caused by WhatsApp server outages, carrier network failures, or poor internet connectivity. Information sent via WhatsApp is provided "as is" without warranties of any kind.
8. Changes to These Terms
We reserve the right to modify or amend these WhatsApp Messaging Terms & Conditions at any time. Any changes will be updated on this page, and your continued use of our WhatsApp service after such changes implies your acceptance of the revised terms.
9. Contact Us
For any questions regarding these Terms & Conditions or your data, please contact:
A S Equipment Pvt. Ltd.
7B & 7D, Gopala Towers, 25 Rajendra Place New Delhi-110008, India
Email: [email protected]
Phone: +91 9899660593